Fast Track Immigration

Reduce Immigration Wait Time by 50%

Airport Immigration Process


Airport VIP Meet And Greet Service

A post-pandemic travel experience will be very different at the airport. Delays and longer wait times are expected at airport due to safe distancing measures, lengthy processes such as covid test and more.

You are a busy executive with important things to do. You don’t want to waste time standing in line at the airport waiting for your bags, getting through customs, or walking across the airport terminal. If you are looking for a fast and easy way to get through airport immigration and security, the VIP Airport Meet & Greet Services will be the answer.

This service includes professional assistance from start to finish, including greetings at the aerobridge by dedicated Guest Relations Officers, expedited clearance for passports and immigration, undergoing Covid-19 PCR Test at our exclusive private swab test facility and more!

The services are available 24 hours per day so no matter what time of day or night your flight arrives there will be someone waiting to welcome you with open arms!


Meet and Greet at Aerobridge

Meet & Greet

Greeting with welcome placard at Arrival gate.

Buggy Ride and Private Vehicle

Buggy Ride

Buggy escort to Private Terminal via private vehicle.

Private Immigration

Private Immigration

Expedited clearance for passports and immigration.

VIP Lounge

VIP Lounge

Time to relax and chill while you wait for your luggage.


Baggage & Limousine

Luggage is on the way and to be transported via the limousine that is waiting for you at the driveway.

Airport VIP Meet & Greet Service

Experience the service with a touch of class. A blend of exquisite comfort. A seamless and efficient airport experience.

Prime Aces Limousine has partnered with JetQuay, the elite Airport terminal at Singapore’s Changi Airport to offer this premium service to discerning individuals. Thus, we are now in a better position to enhance your overall airport experience.

We serve passengers travelling on full-service carriers, on any class – arriving, departing, or transiting through all 4 Changi Airport Terminals.

The Premium Meet and Greet experience is a premium service allowing you to relax as our dedicated personnel attends to your airport needs.

Upon arrival, you will be met by a dedicated guest relations officer (adorned in personalized signage) at the aerobridge exit, who will escort you via a private car to the JetQuay CIP terminal for Immigration clearance. As you enjoy the chilled pristine environment of our lounge area, our team will transfer your luggage from the main terminal to your waiting designated Limousine service.

Image at Singapore Changi Airport



Greeting @ Aerobridge
Dedicated Guest Relation Officer
Private Car escort at tarmac
Dedicated Immigration Clearance
Usage of Business Centre Facility
Usage of Shower Facilities
Complimentary WIFI Access
Private Covid-19 Swab Test facility
Immigration Clearance Duration
Under 60 Minutes
Greeting @ Aerobridge
Dedicated Guest Relation Officer
Private Car escort at tarmac
Dedicated Immigration Clearance
Usage of Business Centre Facility
Usage of Shower Facilities
Complimentary WIFI Access
Private Covid-19 Swab Test facility
Immigration Clearance Duration
120 Minutes


Enjoy a complimentary Airport Transfer

The Meet and Greet experience FAQ

What are VIP airport meet and greet services?

VIP Airport Meet and Greet Services are a premium service facilitating your arrival or departure experiences in Singapore. It encompasses everything from personalized welcoming, airport Immigration processing assistance, luggage, and chauffeured travel to your destination or residence. The unique experience is calibrated to meet the highest standards of the class, style, and luxury, ensuring your effortless arrival and departure even in cases of unexpected events in your travel plans.

How much does VIP Airport Meet and Greet service cost?

The service starts from $700 upwards depending on the total number of travellers and pieces of luggage. Sucharge applies on certain blackout dates.

What are Meet and Greet services?

You will be greeted by someone outside the arrival hall with your name on a signboard. Typically, this is a complimentary service offer by a limousine company.

How much does a Meet and Greet service cost?

Typically, this is a complimentary service offer by limousine company.

What is Fast track Immigration Clearance?

With our In-house Immigration and Security Clearance service, you can breeze through the process with minimum waiting.

There are no more queues or delays.

What should I expect from the Service?

Upon arrival, you will be met by our waiting guest relations officer at the exit of the aerobridge. The guest relations officer will then escort you to the JetQuayCIP terminal, where you will clear through Immigration and Customs with the help of our professionally trained personnel. You will have access to our fully equipped luxurious Lounge area where you could relax and freshen up while our team retrieves your luggage and ferries it to your Limousine service.

What are the main benefits of VIP airport meet and greet service?
  • Dedicated service of our personnel geared at easing your entry into the country.
  • Augmented security and safety standards, including access to an exclusive Covid-19 swab test facility.
  • Enjoy added security and exclusivity as you undergo the mandatory On-arrival Test (OAT).
  • You enjoy a hassle-free experience as you breeze through airport immigration at our In-house immigration.
  • The Unique Infrastructure at the terminal allows your non-traveling companions to receive you or see you off.
  • Exclusive access to the terminal facilities like the Business center, Shower facilities, and well-appointed Lounge to Wine and Dine.
  • Complimentary Wi-Fi access
What additional benefits does this service offer?

Guaranteed Exclusivity and privacy as you undergo the mandatory On arrival Test and Covid Swab Test.

Typically, all travelers into Singapore undergo the OnArrival Test (OAT) at the main Singapore Changi Airport Terminal. Even with the fraction of the population currently traveling due to Covid-19, the number of people that have to undergo the OAT is significant. This population poses the arduous challenge of having to wait for long durations before clearing. With the large population, there is the obvious limitation of complete privacy and potential risks of contamination.

Our JetQuay Terminal – the elite terminal at Changi airport – offers the best alternative solution. A safe, relaxing, comfortable atmosphere with its private testing facility. Our clientele can undergo the OAT with total privacy, exclusivity, and professional assistance of the guest relations officer and trained health care officials.

JetQuay also has a private and exclusive Covid Swab Test facility that caters to 3 travelers at a time in separate fully sanitized booths. As such, we ensure minimal contact and exposure by reducing congestion and bypassing bottlenecks.

How do i book my covid swab test?

Please book and make payment here ( book the swab test). Once payment is made, a QR code will be emailed to you. Send that copy to us, and we will backend inform RMG that the passenger is coming to JetQuay to swab instead of main terminals.

How does the JetQuay terminal compare with the main Airport Terminals (T1, T2, T3 & T4)

We understand and respect the value of our clients’ time. That’s why we ensure they breeze through the otherwise time-consuming processes.  On average, clearing through customs at the main terminal would take 2 hours of your time or longer. However, clearing through customs at our CIP terminal would only take a measly 60 minutes. 

How much in advance do i need make my VIP meet and greet service Booking?

We recommend bookings to be made at least 72 hours in advance. For any booking request that is less than 72 hours, please kindly fill in the form to check on our availability.

How can I book a VIP Meet and Greet service?

You can book a VIP meet and greet service by filling in a request form here. Our team will get back to you with the list of information required.

Where will I find my meet assist greeter?

For arrivals, our dedicated Guest Relation Officer will be waiting with a signboard for you at aerobridge.

Do i still need to apply for visa when i use your VIP meet and greet service?

We are not a visa company, and we do not represent the Singapore Immigration authority. You will need to apply for the necessary visa before booking your flight. Please check out all visa related information here:

Does the VIP Meet & Greet include transportation to the hotels?

Yes. The price for VIP Meet & Greet includes Airport Transfer.  Toyota Alphard will be used for these airport transfers. 

What are the cancellation and amendment Policy?
  1. Any amendments/cancellations made less than 48 hours prior to service date and time will be at full charge. In the event of “no show”, full rates apply.
  2. Any amendments/cancellations informed via email more than 48 hours before the service date and time will be accepted.
  3. A surcharge of 1.5. time per event applies for prolonged flight delays (>6 hours difference between STA/STD and ETA/ETD)