Coronavirus (COVID-19) Cancellation Information

The ongoing spread of novel coronavirus (COVID-19) may be impacting your travel plans and we’re here to help.

As countries reopen borders and travel restrictions ease, guidance may change frequently. We encourage you to check with the World Health Organization (WHO), Centers for Disease Control and Prevention (CDC), or with local government authorities for more information about the impact to your destination. You can also find links to additional resources on Prime Aces Limousine.

In response, we’ve adjusted our cancellation policies to cover COVID-19 related cancellations and to support our community, so travelers can book with confidence.

If you’d like to change your plans, our customer service team is available 24/7. Whether you’re on a trip right now, you’re planning one in the near or distant future, or you need to cancel a booking, we are here to help. Prime Aces Limousine’s cancellation policy or standard bookings can be found here.

We offer FULL REFUND for all cancellation make 24 Hours prior to  schedule pick up time.